⚡️FREE UK DELIVERY WHEN YOU SPEND OVER £40 ⚡️
⚡️FREE UK DELIVERY WHEN YOU SPEND OVER £40 ⚡️
Cart 0

FAQ'S


WHAT'S THE COST OF DELIVERY?
Delivery to the UK has a flat rate of £2.50.
All orders are sent via Royal Mail.
DO YOU SHIP INTERNATIONALLY?
We do!
International delivery has a flat rate of £4.95 for Europe and £6.95 for RoR.
All orders are sent via Royal Mail International delivery.
HOW LONG WILL IT TAKE FOR MY ITEM/S TO BE DELIVERED?
All of our items are made to order, so it will take between 3 to 10 days to receive them in the UK and up to one month for international deliveries. If you need your item in a hurry, drop us an email and we'll do our best to speed things up for you.
WHAT ABOUT RETURNS?
We hope you are happy with your order, but if you're not for any reason then please get in touch and we will do our best to resolve the problem.
For custom items, we will only receive a return if the item is faulty. Please return the item to us as soon as possible and we will send you a replacement. You will be responsible for the cost of returning the item to us.
If you wish to return a non-personalised item, please email us to let us know and send it back and we will either replace or give you a refund. You will be responsible for the cost of returning the item.
Please post all returns to Ruth at P-NUT HQ, 38 Barnet Gate Lane EN5 2AB.
HOW DO I ORDER WHOLESALE?
Sounds great! Please email us directly via the Contact page.
WHAT’S THE DEAL WITH SIGNING UP TO THE MAILING LIST?
Sign up the mailing list to receive a 10% off code.
This code can be used once with the email address used to sign up to the mailing list.
ANY OTHER QUESTIONS?
Fancy a collab or just want to say hi? Send us an email via the Contact page or visit our Instagram page @pnutlondon